Business View Magazine - Feb 2024

relationships long after their dream home has been realized provides that special, extra edge that guarantees that Fulcrum Custom Builders stays on top. BUILDING CLIENT RELATIONSHIPS FOR A WINNING BUSINESS MODEL Despite the current inflationary environment, increased cost of materials, and a continuing shortage of trade-skilled workers, Fulcrum is keeping very busy with new projects in the design pipeline. The company is attracting new clients to its roster while never losing sight of their core business philosophy; putting their clients first. “We pride ourselves on being people-centered and relationship-focused, and we believe that this approach is the key to our ongoing success,” John Salfi, Project and Operations Manager with Fulcrum Custom Builders states. “We know that by taking the time to truly understand what our clients are looking for, we can provide a customized and personalized service that sets us apart from other builders.” Fulcrum Custom Builder’s family-owned business is located in the Peterborough and Kawarthas region of Ontario, offering a wide range of services including building custom homes, custom cottages, renovations and commercial properties as well as providing several in-house services, in addition to architectural design expertise. Commercial design also falls under the company’s far-reaching list of services. For Fulcrum Custom Builders commercial projects also require an end- to-end solution. The company’s list of commercial services encompasses; permitting, lot preparation, engineering services, architectural plans, landscaping, and interior design construction. “We have dedicated in-house plumbing, electrical, and heating & cooling divisions and we also offer architectural design services and landscaping,” Salfi describes when referring to the extensive full range of services their clients can expect. The company’s roots began in the Muskoka region, 33 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 02 FULCRUM CUSTOM BUI LDERS