Business View Magazine | Volume 9, Issue 2

84 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 2 within the institution, as well as employee engagement, are some of the reasons for this successful staff retention. Reyes notes, “In community banking, people wear multiple hats, and what we have found is that being able to provide a variety of responsibilities for people to involve themselves in, creates cross training opportunities, stability, and longevity.” Originating over 500 PPP loans during the pandemic, totalling close to $30 million, allowed Centinel Bank to do what community banks do best, which is serving the people in their communities. Before the introduction of the Paycheck Protection Program, the bank had already planned to help their customers through their own COVID-related loan program. Reyes recounts, “We just knew people needed help and helping is the ethos of community banking; you are there to serve your community. In a difficult time, we just knew that we had to be Simple. Affordable. Accessible. Amplify your ability to detect and respond to threats in your modern environment with powerful enterprise-grade cybersecurity delivered on-demand. www.silversky.com learn@silversky.com 800-234-2175 CPAs and Advisers Serving Financial Institutions. FBLG is the professional partner for financial institutions. Let us help you with all your needs: financial audit, internal audit, income tax, asset review, regulatory compliance, IT audit and trust services. www.fbl.cpa | 303.296.6033 1580 Lincoln Street, Suite 700, Denver, CO 80203