Business View Magazine | Volume 9, Issue 2

65 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 2 WEST POINT L INCOLN in the nation. So, it’s been quite a journey and a very positive one too.” Besides the company’s three auto dealership locations, it has a fourth location – an 80,000 square-foot parts warehouse – which is the second-largest GM parts wholesaler in the country. With the pandemic-driven parts shortage currently plaguing the auto industry, this stockpile has proven to be an ace in the hole for the company, allowing it to continue supplying its locations and other dealerships in the city. What the company was not prepared for was how to manage its team while implementing all areas came up around the dealership, a greater need emerged to have more consumer-focused businesses in proximity to neighborhoods. Because of this change of focus by the local government, about five years after opening shop, the dealership moved to its current location along the Katy Freeway and rebranded as West Point Lincoln. “I joined West Point Lincoln in 2002 and by the time I was appointed GM in 2005, we were ranked five out of five Lincoln dealerships in the city,” Poulos recounts. “A lot of people say, ‘we want to be number one’. I told my guys, let’s get to number four first. Over the years, we’ve grown, and now we’re number one in the city and fourth