Business View Magazine | Volume 9, Issue 2

43 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 2 B&M ROOF ING The services offered by B&M Roofing are a little more extensive than in its earliest years, however. The company has four departments, with low-slope commercial roofing making up around 50 to 60 percent of its total business. Sheet metal roofing and steep-slope roofing also make up significant parts of its output. “Most of what we do in the commercial market involves multi-family or single-owner apartment complexes,” Kawulok notes. “And we also do a lot of single-family home roof replacements, but very little new construction for single-family homes. In general, we do all sorts of roofing, including waterproofing and restoration of heritage properties.” As well as offering a broad range of roofing services, locally, B&M Roofing also serves customers over a large area. The company is happy to work all across Colorado and even operates in the adjoining states. This flexibility is one of the reasons why the firm has been able to build up such a strong customer base. “We receive a lot of repeat business,” Kawulok continues. “Probably around 60 to 80 percent of our work is with people that we’ve done business with before. We consistently work with a select group of general contractors and we understand our niche. Our best fit is with clients that are willing to spend a little bit more to have a higher level of service. We are competitively priced, but we don’t get involved in a race to the bottom.” Of course, B&M Roofing had to adapt just like every other business when the COVID-19 pandemic struck. Fortunately, the construction industry in Colorado was largely exempt from the kinds of economic shutdowns that affected other sectors. Even so, several adjustments had to be made to the company’s usual ways of working. “We adopted web-based applications and added more safety protocols around things like mask-