Business View Magazine | February 2021

184 BUSINESS VIEW MAGAZINE FEBRUARY 2021 management company was running the hotels, they were just that, a management company. “Over time, I realized I was doing the job that I hired the management company to do. Therefore, I decided to manage the properties myself and opened Meisel Holdings Managed Services, the hotel management company for the Meisel Holdings hotel portfolio. Through the years, we were managing our properties, buying new hotels, and building hotels from the ground up. We developed our own SOPs and marketing techniques, created alliances with various providers, and procured and developed systems while building a great foundation of talent. All our hotels thrived under our management company and we started to get recognized by our peers – receiving numerous awards and being the top of our class on Trip Advisor.” BVM: What sets you apart from other management companies? Meisel: “Two years ago, I decided to offer other L. Meisel, CEO of Meisel Holdings Managed Services. Marc is a third-generation member of the award-winning Meisel Holdings LLC family business and shared a wealth of information on the reasons behind its success. The following is an edited version of his remarks. BVM: How did MHMS come into being? Meisel: “My family has been in the commercial real estate business for two generations before me. So real estate was naturally in my blood. And the one part of the commercial real estate industry that peaked my interest was the hotel business. In the hotel world, first and foremost you’re a customer services company, you’re running a marketing company, a cleaning company, a maintenance company, a restaurant, multiple concession stores, and other services, all housed under one roof. At first, I inserted myself as the asset manager of a few hotels that my family owned at the time. Recognizing quickly that irrespective of the which