Business View Magazine | February 2020

69 BUSINESS VIEW MAGAZINE FEBRUARY 2020 NORWEST ENGINEER ING to alternative fuels, such as renewable diesel, Norwest should have another competitive advantage. “I’m sure everyone will climb aboard, be we have a lot more experience with it than our competitors,” he adds. Going forward, Smith has two main priorities. “Our number one goal is to maintain the relationships we have with our existing clients,” he asserts. “Nothing would make me happier than to say, in five years, all our current clients still keep coming back to ask for us to work on their projects. So much of our resources are just the people that we have and sometimes clients come to us with a project that we can’t do at a given time and we have to tell them ‘No,’ because everything that we do is based on meeting deadlines and schedules and if we can’t meet their schedules we can’t technically take on the project. We might have the capabilities but don’t have the people available and don’t want to cause delays or not give our best effort to clients. That’s really painful, especially for the