February 2017 | Business View Magazine

40 41 telephone training, dealership management training, automotive Internet sales training, auto- motive BDC training, and car sales training. While concentrating on providing friendly, family-oriented service, Anderson says that the company must also continue to make prudent business decisions, as well. “We’ve continued to invest a lot in our facilities and particularly in the service departments,” he asserts. “In all of our locations we struggle – in a good way–with capacity and throughput, trying to capture all the business and provide the same level of service we’ve always wanted to provide. And with some of the margin pressures on the new car side, it’s probably more important than ever.We do have plans to acquire more stores and we also have plans to grow more in the parts and service busi- ness, including the body shop business. Overall, Anderson Automotive Group Showoff your Showroom n Create a positive buying experience to attract new customers! n Ensure clean, odor-free restrooms that leave the “right” impression! n Focus on your business while we take care of the details! When Fred Anderson Nissan of Raleigh, Fred Anderson Toyota of Raleigh and Fred Anderson Kia of Raleigh were looking to improve the cleanliness of their showroom, offices and service areas they partnered with Coverall. We specialize on the areas that make a positive impression on their customers and that impacts sales. Coverall designs janitorial service programs to exceed expectations and meet the budget of your facility! PARTNERiNg WiTh CovERAll CAN hElP you: 919-677-9999 mscanlan@coverallwarjon.com Call today for a personal consultation. Proud to be a supporter of it’s a strategy to try to be less reliant on new cars, which is the more volatile side of the business. Most of our profits come from parts and services and the used-vehicle business.” The Anderson Automotive Group’s goal is to be “the most admired, most competi- tive, and most profitable dealership in the Southeast, by delivering a friendly, valu- able, and transparent product with every customer, every time.”After more than 60 years of serving those customers in the Carolinas, it’s pretty safe to conclude that this family-owned business has already achieved that very worthy goal. Preferred vendors n Edmunds Inc. www.edmunds.com Edmunds was founded in 1966 as Edmund Publications, a pub- lisher of printed booklets, consolidating automotive specifications to help car shoppers make buying decisions. In 1988, the company was purchased by Peter Steinlauf whose family has owned a ma- jority stake since. By the 1990s, Edmunds had published its data to a CD-ROM while also publishing books such as Edmunds New Cars & Trucks Buyer’s Guide, Edmunds Used Cars & Trucks Buyer’s Guide and Edmunds Strategies for Smart Car Buyers. In 1995, www. edmunds.com became the first automotive information Web site. Edmunds.com predated the advent of automobile manufacturer websites and all other online automotive destinations. The compa- ny has approximately 550 employees. Its headquarters are in Santa Monica California, with a satellite office near Detroit, Michigan. n CDK Global www.cdkglobal.com With more than $2 billion in revenues, CDK Global is the leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. CDK Global provides solutions to dealers in more than 100 countries around the world, serving more than 27,000 retail locations and most automotive manufacturers. n Coverall Cleaning www.coverall.com