These conditions highlight the importance of training new, younger pool builders, and fiberglass pools, which require smaller crews and shorter timelines, offer a potential solution to these challenges. However, Larison is keenly aware that this issue requires more than new products—it demands a robust commitment to training and workforce development. So, recruiting younger generations through apprenticeship models and clear pathways for career advancement is a critical focus for the company. “We’ve built a group of leaders with decades of experience, and they’re instrumental in training the next generation,” Larison says, explaining that senior team members play a critical role in mentoring younger employees and passing on their expertise. This requires full-time effort but is essential to ensuring the company’s long-term success. DESIGNING THE FUTURE PATH TO EXCELLENCE For a company like Pools by Design, success goes beyond profit margins or market share. It’s about creating an environment where people feel empowered to make decisions and are proud of the impact they have on customers. “The customer needs to see that every person we send out there that they connect with has their best interest at heart,” Larison explains. This customer-first philosophy is a defining feature of the company’s operations. Every employee, from 63 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 12 POOLS BY DESIGN
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