to how he would at times have to physically visit customers to help explain to them the difficult conditions that every pool builder was dealing with at the time. However, out of that adversity came a new level of awareness that caused the shifts the company needed to begin its recovery much faster than its competitors. Some of those changes included doubling the size of its office to increase space for long-term material stocking. Pools by Design recently purchased a company in Sierra Vista to further facilitate that goal. Additionally, the company aims to build a new threeacre warehouse facility by 2025, which will help with rapid growth and defense against roadblocks like the supply chain disruption it experienced during the pandemic. The harsh market conditions also increased the 54 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 12
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