which has grown into a national network with over 100 units across the United States, all of which are supported by a unique centralized administrative model “Our innovative centralized administrative model provides a distinctive advantage to our franchisees that is unmatched in our industry.,” says Chief Operating Officer Randy Kerlin. Rytech’s trailblazing Centralized Administrative Model supports each one of its franchisees by providing 24/7-365 first notice of loss support and dispatch service, writing estimates to client specifications, invoice creation, credentialing, sales reporting, payment processing and collections assistance. By providing this comprehensive suite of services to each of its franchisees the need to hire full-tie staff is reduced significantly, while simultaneously offering endless scalability as a franchisee’s business grows. Rytech’s proven Centralized Administrative Model not only allows a business owner to scale quickly, but has proven to maintain a high level of consistency in service delivery all the while protecting the integrity of the Rytech Restoration brand. LEVERAGING TECHNOLOGY FOR PRECISION THROUGH MULTI-PLATFORM INTEGRATION Rytech’s use of technology is a cornerstone of its success. It enables the company to maintain high standards of service while optimizing operations. “Our focus is to provide great customer service and to support our services through a scientific approach while documenting the job and applying the IICRC S500 and S520 guidelines on every project. We’re using technology today to help ensure that we’re following those industry standards and guidelines,” Kerlin explains. Field technicians utilize mobile devices equipped with advanced software to document projects in realtime.The system captures all essential details, from moisture readings and psychrometric data to floor plan mapping, ensuring accurate and transparent reporting. One of Rytech’s competitive advantages is its ability 156 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 12
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