Business View Magazine - Dec 2023

But as time went on, he found that he was getting stretched too thin and that he needed help to make sure that the necessary partnerships with his homeowner clients were being well-maintained. “There were things getting dropped and I understood the importance of bringing on qualified help to not only focus in on the projects that they were responsible for, but also having them take ownership of the project and making sure that we were always available, because there are times when I’m not,” he explains. “I’m a believer in being accessible and having the homeowners being able to get a hold of us to answer any questions. And those projects need specific guidance. So, one of our philosophies is that each project manager will be over one, to maybe two projects at any given time, and they’ll be taking care of the day-to-day operations; they’ll be getting a lot of face time with the client.” RAYKON’S CL I ENTE L E According to Cloward, not only are his clients very involved in the construction process, unlike they would be in the production homebuilding sector, they’re also wealthier and far less affected by the financial climate currently prevailing in the real estate market. “It’s more of a lifestyle or timing thing–a stage of life where it makes more sense to 56 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 12