Business View Magazine | Volume 8, Issue 12

59 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 12 We had sold around 60 cars in our first month, and we were seeing consistent growth. Things were great, and then, all of a sudden, we had to shut down. Since we were an essential business, we opened soon after and bounced right back, although with some new measures in place.” One of these measures was a fully remote sales team, although this only ran for a time before they reintroduced in-person appointments. Colt acknowledges, “It’s difficult to buy a used car without test driving it, but our digital retailing platforms made it possible to buy a car off our website. The State of Colorado requires a couple of wet signatures, so you can’t do it fully remote. You eventually have to deliver the car and get a signature, but it’s 99% remote with just a bill of sale signature at the end.” In addition to affecting how cars are sold, the pandemic also affected the broader supply chain, causing a domino effect that caused used car EMI CH AUTOMOT I VE