Business View Magazine | December 2020

179 BUSINESS VIEW MAGAZINE DECEMBER 2020 4FRONT CREDI T UNION Design + Orchestration = Member Experience Transformation Delivering the exceptional experiences your members expect requires the precise alignment of strategy and technology. Unfortunately, developing the necessary harmony between your Member Experience strategy and the technologies necessary to support it isn’t always easy. Avtex can help. As one of the only Member Experience consulting and technology providers with a dedicated credit union practice and IP, we understand the unique challenges associated with the CU industry. We have a proven track record of helping Credit Unions overcome these challenges to achieve competitive differentiation through Member Experience. Our proprietary SmartApps suite was developed specifically to address the common challenges facing Credit Unions, including fraud prevention, information delivery, member interaction management and more. Our innovative approach combines the most critical elements of Member Experience – Design and Orchestration – to help you deliver the exceptional experiences your members deserve. From journey mapping and member analysis to deployment and support of cutting-edge technology, we provide the comprehensive support you need to elevate your MX strategy and execution. ...... We are ready to help you take your Member Experience to the next level. Visit our website to learn more. www.Avtex.com