Business View Magazine | December 2019

234 BUSINESS VIEW MAGAZINE DECEMBER 2019 aluminum or regular steel in their product. When we make these visits, it impresses upon them our desire to develop and maintain strong, long- lasting relationships where we demonstrate our ability to be consistently relied upon as a supplier of quality material. “We’ll also make personal, networking visits to those that supply us with scrap – whether it be a manufacturer or a small dealer. I want to see how they’re generating the scrap; I want to impress upon them how we don’t want hazardous material. We have an inbound source control program, where we educate our manufacturers and the small supplier on the stuff we cannot handle. It’s a pretty strict program. It has to be. On the other hand, we don’t leave a manufacturer high and dry. We have something we call ‘special handling alternatives’ where the scrap won’t come to us, but we will provide them materials and proper outlets for safe handling and disposal of these special items. It might be ballasts that contain PCBs, or fluorescent lights that have no scrap value. So, we often educate our industrial accounts when it comes to our ever-changing industry standards and the tried-and-true methods of handling issues, not uncommon in the scrap world. Usually, there’s somebody in charge of making sure that the scrap stream is safe and non-hazardous to the environment and we help them out with our special handling alternatives. I think this partner-based approach has been a real benefit for us.” Another operating principle of the company is a strict devotion to its safety and environmental policies. “When I’m talking to one of our suppliers, we assure them that their product is going to be handled and processed in an environmentally-safe manner,” Doug asserts, “and that we’re not going to put our employees or their employees at any kind of risk while handling the scrap. We don’t let liquids hit the ground; we have containment pads all throughout our yard to keep any liquids that come in. Our inbound source control program