Business View Magazine | December 2018

256 257 ENLINX Burns had in mind. Today, Enlinx’s IT systems include wireless technology that provides imme- diate tracking of every item that enters the com- pany’s 420,000-sq.-ft. warehouse. AWarehouse Management System manages and tracks all product fulfillment processes; an Order Manage- ment System provides real-time order processing, forecasts, and on-demand reports; Cartonization Software makes it possible to generate batches based on an order’s packaging requirements and then directs the packer to use a certain carton size; a Warehouse Control System orchestrates the flow of product through the warehouse and coordinates material handling points; and Ship- ping Automation Software provides multi-carrier shipping solutions for multiple origins, carriers, modes, and service types, which helps to lower costs and errors while increasing visibility. In addition, Enlinx’s warehouse equipment includes: an automated conveyor system which provides flexibility and unparalleled accuracy; an automated sortation system, designed to handle diverse products while maintaining flow accu- racy; RF picking which allows for the capture of detailed product information by batch or serial number by quickly scanning barcode labels; iPad picking, where receiving, put away, and orders go directly to staff iPads; paperless Pick to Light technology that speeds up fulfillment by elec- tronically reading order pick tickets, determining the most efficient processing sequence, and then transmitting signals to special light bars mounted on the storage racks that house the product to be picked; and batch picking which helps to fill multiple orders simultaneously. “Obviously, any client that wants to use a third party logistics company to manage all their products wants accuracy,” Burns maintains. “That’s pretty common, but we implemented good rules that allow us to be very accurate.With the IT environment we put together, and our passion for Perfect Delivery, we have excellent accuracy; we’re in the 99.8 percent range and above. So, we feel we have a competitive advantage in that we don’t lose clients that come onboard.We have long-term relationships.” Long-term relationships are also emblematic of the Enlinx staff of approximately 130 full-time employees, and Burns says the company works hard to keep them engaged and happy. “We know that employees have the opportunity in this mar- ket to go anywhere and probably even get paid a little bit more,” he admits. “But we work hard to treat them like family. The people here treat everybody with our values and, because of that, they don’t run off every time there’s an opportuni-