Business View Magazine | Volume 8, Issue 8

70 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 8 level, everyone knows everyone else with most of us on a first-name basis.” Evergreen runs a unique operation that does not rely on traditional dispatchers like most trucking companies. Instead, the company has terminal managers with a wide range of skills, including dispatching, maintenance scheduling, and recruitment and management of truck drivers. “By combining multiple roles, we can pay our terminal managers enough to keep them happy in their jobs, besides providing them with diverse work to do,” explains Edwards. Hall echoes Edwards’ sentiments, pointing to the fact that everyone’s work routine is relatively standardized, which removes the need for dedicated dispatchers. “Our workers have the same daily schedule,” he says, “which means our drivers get into a good routine that does not require constant dispatching.” Evergreen’s truck fleet is maintained internally spend the night with their family. Since most of our drivers are career drivers coming from long- haul jobs, they are tired of being on the road, sleeping in the truck, and not getting to see their families. They come to work for us because we offer a different life plus a particularly good pay scale, which they tend to like, and that makes them stick around.” Besides the type of work and pay, Daniel Hall, President and General Manager at Evergreen, believes the company’s corporate culture also helps. “We have a lot of long-term employees, especially our terminal managers and management and administrative team,” he says. “We have minimal turnover in these departments, although we do have some truck drivers come and go like any company would.” He adds that the company has a solid core group of employees despite the turnover, including those with management, administrative, and truck driving duties. “It does feel a lot like a family business,” Hall says, “even down to the driver