Even after its inclusion into the CVS brand, it is still affectionately recognized as a cherished community pillar due to its demonstrable impact on the lives of Hawaii’s residents. Since that inclusion, Longs has significantly increased its ability to focus on initiatives that benefit its long-term growth as a company, like the strategic expansion of its physical footprint. As evidenced by the opening of new store locations in Kapolei and Honolulu, Longs Drugs has never been better equipped to provide the Hawaiian Islands with excellent, accessible healthcare than it is today. Furthermore, Longs Drugs has made strong investments in its integrated supply chain, including an on-island distribution center and flexible freight policies. Collaborations with key partners, including Hawaiian Sun,Aloha Gourmet, Eight Point, Pint Size, and Marlin Distributors, have ensured nimble and cost-effective product delivery, which is crucial for serving an isolated market. At its core, Longs’ stable operation is rooted in its unparalleled customer relationships and its peoplefirst culture. The company continuously invests in professional development pathways, from store associate to pharmacist, to keep its workforce dedicated, skilled, and well-cared-for. Fortunately, this people-first culture extends to the entire community, not just employees, as showcased during the pandemic with Longs offering through drive-through immunization events, highlighting not only its adaptability but also its commitment to proactively meeting community needs. In fact, it’s proactive community involvement, through partnerships with charitable non-profits, that reinforces Longs’ role beyond retail. Ultimately, Longs Drugs has emerged as a perpetually thriving enterprise that remains Hawaii’s most trusted, accessible, and beloved health and wellness 93 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 08 LONGS DRUGS (CVS HAWAII)
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