returns. So, vendors must demonstrate reliability in manufacturing and delivery time. “Another big thing that we’re looking for is a vendor who can support us with technical information. Meaning a website that we can view to make sure that they have inventory that we can get real time pricing on,” Brookes says. When it comes to vendor reliability, Acme’s partnerships truly shine, as they have been essential to enabling quick problem-solving and ensuring consistent product supply. A standout partner is Cummins-Meritor, with whom Acme has maintained a relationship for over 35 years. Cummins Meritor has been exceptionally supportive, offering programs and technical resources that have notably aided Acme in expanding its drive shaft repair business. Lastly, Acme actively prioritizes purchasing through HDA Truck Pride Program, leveraging this partner channel for trusted vendors whenever it can. A FUTURE DRIVEN BY EXPANSION AND DIVERSIFICATION Looking ahead,Acme Truck Brake & Supply is poised for strategic expansion and diversification in the next two to five years. The overarching goal is to grow the business, either by opening another physical location to enhance customer service reach or by adding new services and product offerings not currently available. Specific areas under consideration include diesel particulate filter (DPF) cleaning, a significant opportunity within the industry that Acme currently doesn’t provide. Expanding its offering of engine parts, particularly aftermarket options, is another potential avenue to better serve customer needs. Regardless of which direction it moves in, Acme Truck Brake & Supply Co.’s internal philosophy will 87 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 08 ACME TRUCK BRAKE & SUPPLY CO.
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