environments, complete with servers, routers, and self-contained power generation capabilities. Such systems are crucial for maintaining communication in critical situations, whether for military operations, large public gatherings like state fairs, or disaster recovery efforts. For instance, after severe floods in Germany, WillBurt’s units were deployed to quickly restore local networks, mirroring similar efforts by organizations like FEMA in the U.S. The company’s technology is also instrumental in boosting local Wi-Fi connections at major events, such as the Super Bowl, and supporting mesh networks in industries like mining, where autonomous vehicles rely on their products for connectivity. Of course, with so many industries relying on the company, product quality is of the utmost importance; therefore, maintaining exceptional quality is a cornerstone of The Will-Burt Company’s operations. “We were an early adopter of Total Quality Management (TQM) and Quality Management Systems (QMS), and all of our divisions, through acquisition or growth, are joined to those systems,” Lewin states. The company operates under the principle that quality is everyone’s responsibility, supported by a dedicated quality department for rigorous oversight. Significant research and development are invested in ensuring that quality is built into every product from its inception. As an employee-owned company, Will-Burt considers product quality to be deeply personal, which is exemplified by the company’s zero-defect policy, which empowers any employee to halt production to prevent a defect from leaving the facility. “And everything within our framework is supported by an ISO 9001:2015 certified quality management system, and all of our locations are certified to that,’ 160 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 08
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