The company has expanded into drive shaft repair and replacement, and the upcoming purchase of advanced machinery will streamline these processes. This investment reflects Acme’s commitment to continuously improving its services and meeting customer needs more effective Acme is also collaborating with a few key vendors like Meritor, Automann, SKF, and HDA Truck Pride to brainstorm new ideas to improve their mutual operations. One of the largest names in this mix is Karmak, another ESOP company that provides Acme with core operational software. According to Brookes, this form of collaboration has proven to be extremely successful due to the mutual understanding between the parties involved. “We get each other because we understand what it takes to work with our customers to get them to where they need to be… it keeps us all profitable,” Brookes proudly explains. their expertise and leadership, such as excelling in HDA’s training modules, further highlighting the company’s dedication to growth and development. ADVANCEMENTS AND EXPANSIONS FOR FUTURE PROSPERITY Looking ahead, Acme is focusing on expanding its e-commerce capabilities. The COVID-19 pandemic underscored the importance of having an online presence. In response, Acme launched an e-commerce store on its website, allowing customers to check parts availability and pricing in real time.This initiative has shown promising growth, and the company plans to continue enhancing and promoting its e-commerce platform to stay competitive in the digital age. In addition to e-commerce,Acme is investing in new machinery to enhance its operational efficiency. 85 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 08 ACME TRUCK BRAKE & SUPPLY CO
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