T COMPAN The transport and logistics sector is competitive by nature. With so many companies vying for contracts, the ability to stand out from the competition comes down to putting the customer first. For Dart Transit Company, a family-owned freight logistics company, the road is smooth sailing as clients remain loyal and ARD TY MLM Incorporated operates with a unique dualapproach structure, separating its commercial and residential divisions to cater to various client needs.“We have two different wings to our company,” General Manager Machi Medrzycki explains. “One is a commercial division, and one is residential. Residential accounts for about 75% of our annual revenue, while commercial accounts for 25%.” This division of labor 54 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 08
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