Business View Magazine | August 2020

86 BUSINESS VIEW MAGAZINE AUGUST 2020 to build out a Clean Juice. What they don’t have to have is years of business experience. The overwhelming majority of our franchisees have never owned a quick-serve restaurant; they’ve never owned a business or a franchise before. So, this really is their first go-around in being a business owner. And that’s what our team is here to do, which is really support them.” BVM: Suppose I’m a new franchisee. How do you support me and my business? Mc Donnell: “There’s a tremendous amount of support from our home office team. It’s a true partnership. There’s someone in place to help every step of the way, from developing your store, to long after you open. For instance, we have someone on our real estate team that helps you through the entire process – to choose the right location, to get an LOI (Letter of Intent) in place, to get a lease executed, to negotiate the terms of all those agreements. Someone on our team is going to help you through every phase of construction and development. “As far as training goes, we have Clean Juice University prior to opening. You go through in-depth training in every area of running your business. Prior to opening, we have a trainer that comes out for ten days to help you launch your store. Once you’re open, you have a Field Business Consultant that’s assigned to you. That’s your go-to person; that person is going to do an audit once a quarter at your store; they’re also, once a quarter, going to connect with you on a consulting basis to look at ways to help you increase sales and grow your business – what’s working, what’s not working. So, you have a tremendous amount of support and ongoing training for as long as you’re a part of Clean Juice.” BVM: Are there any multiple Clean Juice franchise owners? Cuff: “Right now, about 30 percent of our current system is multi-unit owners. Our largest multi- unit operator owns six stores; the majority of