Business View Magazine | August 2020

57 BUSINESS VIEW MAGAZINE AUGUST 2020 LAMAR TOOL & DI E CAST ING INC . of personnel needed to do a process; looking at automated options and things that increase the capabilities of our die casting operation.” Going forward, Kolsters also intends to continue the company’s focus on serving its customers well. “Because we’re a family company, we pride ourselves on our customer service and the personal touch of what we do and how we do it and why we do it,” he declares. “We try to be as professional as possible and work through any challenges to the best of our ability. And I think that goes a long way with our customers because they keep coming back and giving us new work when projects come along. Those are important aspects for us to maintain and continually improve on. “So, we pride ourselves on not only treating our customers like they deserve to be treated, but also our employees; making sure that we treat them like family. Because when you have a happy employee, you have a busy and productive employee. You take care of your employees, then it happens on its own that they take good care of the customer.” Speaking of family, Kolsters remarks that he has four children of his own, and his two sisters and brother, who all work at the company, also have kids. Will the next generation step up to lead this family-owned company as time goes on? “They’re all very young still, but we hope that when they get older, they’ll see what this company has provided for them over the years,” he says, in conclusion. “I talk to them about it every once in a while; they seem interested, but they’re still young. I’m not going to force it upon them and I don’t expect them to dive right into it, but if they’re interested and they want to earn an honest living, I’d love to see that happen.”