Business View Magazine | August 2019

28 BUSINESS VIEW MAGAZINE AUGUST 2019 Reach the World With Air Canada Cargo With growing demand for fresh product worldwide, solutions that ensure swift movement through the supply chain are critical. Each year, forwarders trust Air Canada Cargo’s AC Fresh solution to ship approximately 100 million kilos of perishable goods to cities throughout the world. This traffic flows through Air Canada Cargo’s hubs in Vancouver, Calgary, Toronto, Montreal, Chicago, London and Frankfurt on widebody aircraft ranging from Boeing 767, 777 and 789 operating on an international network. In Vancouver, 80% of the freight handled by Air Canada Cargo is perishable. This includes cherries, mushrooms, salmon, crab, herbs and flowers from Canada, the United States and even South America, all needing to get to markets and tables in cities around the world, fresh and fast. Air Canada Cargo has direct service to 31 destinations in the UK and Europe (more than any other North American carrier), cities across Asia (including Beijing, Hong Kong, Shanghai, Taipei, Tokyo and Seoul), India, Australia (Brisbane, Sydney and Melbourne). The network continues to grow, with the addition of year-round service to Vienna this spring, and coming up in December, new service to Quito, Ecuador, and Auckland, New Zealand. ...... Visit www.aircanadacargo.com/ac-coolchain to find out more. to do similar type screening. Dogs can do it much faster. They can’t work very long, but they can screen a truckload of freight in about 20 minutes.” Being the number one freight forwarder in Canada in terms of air freight tonnage doesn’t mean that FFAF is without competition. But Harnett believes that his company has carved out its own particular niche. “Our main competitors would be the top ten, worldwide, multi-national freight forwarders, but we’re the lone entrepreneur in that group. And I guess what makes us stand out is that the majority of our customers, whether it be the owners of seafood companies or fruit companies, tend to be entrepreneurs, as well. So, we actually understand how they do business; we respond to them much quicker with decisions; and our staff is more willing to go above and beyond in terms of effort and putting in the time on the job. We’ve had staff that, during peak periods, have voluntarily stayed on the job for 40 hours without sleep. You won’t find that in a multi-national company.” “Our commitment to service levels has allowed us to stand out to all of the entrepreneurial companies in Canada and even some overseas companies,” Harnett continues. “And the fact that we understand the needs and requirements of entrepreneurial companies, even if they need service 16 or 24 hours a day, seven days a week, we endeavor to provide what is necessary. We’ve earned a reputation for it in the last 20 years, even to the point that we’re well known for our service