August/September Business View Magazine

110 111 Achieve Sustainable Customer Acquisition at Scale Digital Media, Strategy & ROI Efficient Marketing Services 2300 East Lincoln Highway Suite 317 Langhorne, PA 19047 www.vincodo.com sales@vincodo.com burse for client treatment services. “The industry has been changing because of insurance man- dates, and in the opiate crisis everything is being pushed towards outpatient treatment,” Dunkin opines. “We can detox the patient and then we have to speak to a reviewer and see if they will cover the patient.We strongly feel that the longer a patient stays in treatment, the better off they’re going to be. In order to get all the tools that they need to live a life of recovery, it takes time.We’re rehabilitating the brain, body, and spirit – taking the person from a state of using multiple sub- stances to clearing their mind in a medically safe environment. Often, insurance will dictate the length of treatment through the utilization re- view process.” To offset the complexity this dy- namic creates, Futures work with clients and their families prior to admission to understand and explain the benefits of an individual’s insurance plan and the financing required for the program. Going forward, Murphy says the team desires to “amplify” the Futures model. “We want to create that hub and spoke of services either directly PREFERRED VENDOR n Vincodo www.vincodo.com FUTURES OF PALM BEACH or through partnership with other behavioral healthcare professionals outside of our local geography. “Recovery is a life-long commitment and life-long journey,” he declares. “And Futures takes that approach from day one. Typically, we are fortunate enough to have at least a month with clients, but that does not mean that we forget about them on day 31.We want to stay in touch with them; we want them to come back for planned alumni events. And that commit- ment to a life-long approach to recovery, with Futures being the steward and the support, is really what this is platform is all about.”