Business View Magazine - April 2024

grappled with a few economic realities coming out of a global pandemic. Inflationary concerns, supply chain logistics, delays, an ongoing labor shortage, especially in the skilled trades, as well as the escalating price of materials, have all come into focus and at times have offset the sheer demand for new home construction impacting some construction firms more than others. As Grub highlights, only the companies with a proactive approach, a keen sense of where they are going and the key relationships with subcontractors, as well as their clients, have weathered the COVID storm. Custom Builders has managed to jungle all three strategies with success. When it comes to Custom Builder’s subcontractors, loyalty is key. Custom Builders have been very good to their subcontractors, keeping them busy, paying them on time, and considering them to be colleagues as well as important assets for the company’s business goals. “We have always used local help, and it is a small town and we often train our own.” “We have one gentleman who is seventy years old and he began working for my grandfather when he was in high school and our employees have all been with us more than 10 years,” Grub elaborates. “We have a great relationship with the local lumberyard, RP Lumber, and there is a hardware store in town called Shively Hardware that has taken care of all kinds of needs and they maintain a philosophy that aligns with ours.We also work with local banks such as Rawlins, as well as Sherwin Williams and Pella Windows who have been great to us too,” Grub details. Clients are also highly valued by Custom Builders. Grub points out that the company maintains relationships with past clients even after the last shingle has been fastened on a property. “It is all about the customer and this is why we have the idea of doing anything, any small project, any big project. We used to advertise the motto that ‘no 51 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 04 CUSTOM BUI LDERS