Business View Magazine | April/May 2022

146 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 4 COO/VP, adds, “Pursuit did a great job and they basically provided the manpower to get through the application process. We just essentially gave them a line of credit to disburse funds to our customers.” With many businesses turning to Alden State after difficulty securing a loan at a larger institution, there was an opportunity for the bank to show the customer service and community support they are known for. “It was one of the requirements – that they had to open an account with us,” says Krempa, “because the PPP had to get funded into an account. We retained quite a few of those customers, and at least showed them that we were here to help.” In terms of regular growth, most of the bank’s new business comes from the Lancaster and Clarence branches. According to Koelbl, “Our growth has come from outside of Alden, especially on the business side. We are a relatively small community that I would almost describe as a bedroom community to COO and VP, Jack Koelbl