Business View Magazine | April 2020

139 BUSINESS VIEW MAGAZINE APRIL 2020 TRSA face continued difficulties finding and keeping staff. In response, TRSA is cultivating additional education programs for their supervisors, managers, and executives, particularly for developing an industry career path of ongoing professional development and recognition. These programs build the industry’s job candidate pool, aid operators’ development of policies and procedures for hiring, support on-boarding staff, and improve engagement in laundry workplaces. At the core of such success is the industry’s virtue of building employees’ skills at work throughout their tenure. Communicating this to them begins with the recruiting of high school students that promotes the industry as a viable and rewarding long-term career choice because of advancement opportunity. TRSA is developing self-study, on-demand, and in-person training and development that establishes a clear career development path for advancement increasingly fostered through formal recognition such as New TRSA program supports newly promoted supervisors in developing management and leadership skills (TRSA member Superior Linen Service, Springdale, Ark.) From a session at TRSA’s Executive Management Institute, held each August, where member companies invest in a professional development experience for emerging company leaders known as the “MBA of laundry.”