Business View Magazine | April 2019

127 Proud to be a partner to Edward Arnold Scrap for over 20 years! SERVINGWESTERN AND CENTRAL NY & NORTHERN PA AREAS www. HurtubiseTire .com The first place to call for all of your TIRE NEEDS family businesses sold out to bigger scrap pro- cessing operations. We’re one of the few family operations left up in Western New York. So, we treat people more like family and the way we would want to be treated. It’s that personal touch that we give to the customer.” “My father still shakes every customer’s hand that comes in here,” adds Arnold’s sister, Denise, the Assis- tant Secretary/Treasurer. Last year, Arnold says the Company purchased another scrap operation that it is currently working into the system, and adds that over the next year, there might be two more acqui- sitions and the possible addition of another automobile shredder. Meanwhile, with Arnold’s daughter joining the firm, the third generation of this venerable family business in upstate New York will continue shaking its customers’ hands. “We don’t look at our customers as a profit center,” says Arnold. “They’re an integral part of what we do, and we want to be an in- tegral part of what their business does. So, our number one goal is to take care of our vendors and our employees and make sure that they know they’re part of the family.” PREFERRED VENDORS n Hurtubise Tire - www.hurtubisetire.com n Lawley Insurance - www.lawleyinsurance.com n Reisdorf Oil & Propane www.reisdorfoil.com