Business View Magazine - April 2016 147
one thing that stands out about us is that we are very
home-like,” she says. “When you walk into our facility,
I get comment after comment about how lovely it is,
and how homey it feels. We have a core staff that has
been with us ever since the beginning. We know our
people very well. We’re very family-like; when you are
in our building, you can feel it. Also, we’re on one level,
which is huge. As people age and physical issues start
to creep up, or their having some dementia issues,
having to travel on multiple levels can be very confus-
ing. The fact that we’re on one level makes it very easy
for people.”
And of course, providing the necessary amenities and
healthcare services for its residents is Mission Oaks’
most important job, because Bowman and the entire
staff believe that aging is a creative and meaningful
process which needs to be respected, celebrated, and
supported. “The management team that we have in
place, here, is very experienced, and we all have a core
belief that we’re in this business because we want to
make sure that the people that come to us are very
well cared for,” Bowman says. “You don’t have to be a
special person to be in the business – that’s an old cli-
ché that I don’t think is relevant, anymore – it’s really
about the commitment that our staff has in working
with this population. We really care. ”
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