Business View Civil and Municipal | May/June 2022

10 CIVIL AND MUNICIPAL VOLUME 3, ISSUE 5 PERATIONS to Chillicothe, Ohio, in 2020, these company values remain today. “For the last 26 years, we have taken pride that all our research, development, prototyping, and fulfillment of finished goods has been done here in the United States,” said Osen. “In fact, we are the only ones in our industry who have embraced this approach.” Although part of the business has always included the domestic manufacturing and finishing of specialized items, this has traditionally been a very small component due to lack of space, staff, and equipment. “With the recent experience of global supply chain problems, we are convinced that a larger percentage of our unique products can be entirely designed and produced here in the United States, and with the support of JobsOhio, Ohio Southeast Economic Development (OhioSE), and Greater Chillicothe & Ross County Development this is becoming a reality,” said Osen. “Our immediate goal is to further increase our staff, which will allow W.Britain to manufacture a larger portion of our scale model miniatures, model kits, and accessories here in Chillicothe.” To maintain quality, it will be paramount to train new staff members in a variety of areas, said Osen. This will include the handling of materials and techniques and educating the new team members on the history behind what the various models represent. “We are in the process of reconfiguring the workspace at our main office on Water Street for this new aspect of our business, including the addition of new workstations and specialized equipment. With these first steps in training and manufacturing, we will grow the existing business and decrease our dependence on offshore manufacturing,” said Osen. “We thank JobsOhio for their support and confidence in our local business.” For the last 26 years, we have taken pride that all our research, development, prototyping, and fulfillment of finished goods has been done here in the United States