Civil and Municipal - Jan 22

90 CIVIL AND MUNICIPAL VOLUME 3, ISSUE 1 T he Township of Mapleton, Ontario is a rural municipality made up of many different communities, each with its own unique flare and history, but they’ve come together with the same goal: progress. The township is home to a wide variety of thriving industries and works to attract more businesses, often finding that because of their location, businesses are flocking to them. The municipality is dedicated to growing along with those businesses and providing stellar customer service, which is what brings a lot of companies their way. The Township of Mapleton also pride themselves on planning for a sustainable future for residents and businesses, while maintaining that small town, country feel and mentality. Manny Baron, the township’s Chief Administrative Officer, knows that great customer service brings in great business partners. He shares, “Part of the marketing, that is not even marketing at all, is when businesses come in here. We try to anticipate each and every need that they have. Our customer service level is incredible, so word of mouth works quite well. We have a lot of business owners bragging about us and, in fact, we’ve just attracted a few companies in the last year that really, we didn’t chase. They came to us because they heard about how well we treat our folks and our businesses.” AT A GLANCE TOWNSHIP OF MAPLETON, ONTARIO WHAT: A thriving, lower-tier municipality; population 11,000 WHERE: County of Wellington, Ontario WEBSITE: www.mapleton.ca tario Primed for progress nship of