OPENING LINES LEADERSHIP IN FOCUS IN NBAA’S SMALL OPERATOR LEARNING SERIES Source- https:nbaa.com/ , News, First published Aug 16, 2024 Leadership Series Part 2: Addressing Leadership in a Small Flight Department; Striving for Excellence called upon business aviation industry experts Jenny Showalter, founder and chief motivational officer at Showalter Business Aviation Career Coaching, and Jim Lara, founder of Gray Stone Advisors, to explore the nuanced challenges of leadership specific to small flight departments. The panelists, moderated by Dylan Miller, Challenger 604 captain and co-chair of NBAA’s Small Flight Department Subcommittee, shared practical strategies and empowering leadership practices aimed at achieving excellence in operational efficiency and team cohesion. Often, small flight department leaders just happen into the role, whether by convenience or seniority, panelists said.“Instead of looking at seniority, as an industry we need to start teaching leadership skills and developing people into leadership positions,” said Showalter. SHOWALTER ALSO SHARED HOW EXPECTATIONS OF A LEADER ARE CHANGING. “People today want an empathetic leader,” she said. “They look for leaders who understand their whole 13 CIVIL AND MUNICIPAL VOLUME 05, ISSUE 08
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