STRENGTHENING NORTH TONAWANDA: PREMCOM’S IT TRANSFORMATION In 2021, the City of North Tonawanda faced major IT challenges, including aging network equipment, an outdated phone system, and unreliable servers. To modernize its infrastructure, the city put out a bid for a provider that could execute a long-term plan. PremCom won the bid and immediately got to work. Our first priority was security. We updated server backups, then installed new firewalls, switches, and access points across all municipal sites, connecting them under a secure domain. Next, we upgraded the city’s phone system to a modern, hosted solution, ensuring reliable communication. By 2022, we had completely refreshed the city’s server environment, providing a stable, scalable foundation for future operations. Key city leaders, including City Accountant Jeff Zellner and Mayor Austin Tylec, played an essential role in these upgrades. In 2023, Mayor Tylec secured funding for public Wi-Fi on the waterfront, which PremCom installed, along with Wi-Fi at the city’s farmers market to support vendors. Today, North Tonawanda runs on a secure, modern IT infrastructure. PremCom is proud to have led this transformation, ensuring the city is technologically prepared for the future. A Leading Provider of Network and Communication Services Staying ahead of the curve Our commitment to exceptional support services is the cornerstone of our business. We understand that technology is the backbone of your operations, and any disruption can have significant impacts. That's why we're dedicated to providing reliable, responsive, and personalized support to each of our clients. Your success is our success, and we go above and beyond to ensure that your IT infrastructure is robust, secure, and optimized for performance. 85 Northpointe Pkwy, Amherst, New York 14228 +1.716.691.0791 sales@premcom.com www.premcom.com Managed Services Cloud Services Security Cloud Voice Structured Cabling Support NORTH TONAWANDA, NY
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