Bathgate explains.“Everyone looks out for each other, and that mentality extends to our clients. Whether it’s a large corporation or someone needing help finding daylight in their backyard, we treat everyone like they’re part of the family.” A HANDS-ON APPROACH TO GROWTH Looking ahead, Hoffman Elite Enterprises shows no signs of slowing down. With a track record of 60% year-over-year growth, the company’s leadership team is set on even more significant expansion. Bathgate outlines the company’s vision for the next 18 months with a clear focus on growing fleet size and client base. “We have three new units coming, so we’re already at our 60% growth mark for this year,” he says. “But it’s more than just the numbers. Our top priority is finding the right people to work for us and venturing out to connect with new clients—people who might have heard of us but haven’t worked with us yet.” For him, cultivating relationships is a personal mission. “The difference between us and other companies is that while many try to get work through email, Kyle, Brian, and I hit the road. We drive all over Saskatchewan to make that handshake, to put a face to the name,” he explains.“The next 18 months for me is all about getting out there, meeting new clients, and maintaining our strong relationships. We treat everyone like family, and you don’t just email family—you visit them, you show up. That’s what I want to keep doing.” Hagel agrees, emphasizing that this hands-on approach is critical to Hoffman Elite’s success.“Kyle is a huge proponent of sales—not through emails or phone calls, but by going out to the sites, driving to the offices, shaking hands. That’s how we’ve built this company,” he says. For Hagel and the rest of the leadership team, being present and accessible to clients and workers alike is non-negotiable. “We’re available 24/7—to our workers and to our clients. That’s what has made us successful.” 10 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 09
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