For subcontractors, the focus is on three key aspects: keeping them busy, treating them fairly, and ensuring timely payment. This approach fosters loyalty and reliability, which are crucial in maintaining high service standards. “We’re a boots-on-the-ground organization, so we understand what it means to be a blue-collar worker, a tradesman, and want to make sure that our franchise systems don’t just work for us or franchisees, but they also work for those doing the work every day,” Montgomery states, explaining that 11 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 09 RESIBRANDS
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