Camp Bow Wow

testing as we evaluate new strategies, products, and processes.” “This year started off very strong, but COVID definitely impacted our industry and our system,” he admits. “About two-thirds of the locations had to temporarily close due to mandatory state and local orders. However, in some areas, our services were deemed ‘essential’ as officials saw the need, not only to have the boarding capabilities for those who had to travel or be away from home, but for essential workers who also needed our services throughout the day, during that time. Now, we’re 100 percent re-opened and customers are coming back. They realized that this is a huge part of their lifestyle, and the dogs were ready to socialize, romp, and play with their friends. And we’re seeing strong week-over-week gains.” In addition, Haavind says that franchise development also getting back to normal

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