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Business View Magazine
“So now, Providence Care has a team of specialized
staff that is focused specifically on the behaviors as-
sociated with people who have cognitive impairment,”
she says. “It’s a group with additional training and ex-
perience that is available to all long-term care homes
in the region, including Providence Manor, who can
provide suggestions and recommendations on how to
manage responsive behaviors that we see in people
living with cognitive impairment. In addition, Provi-
dence Manor, itself, has established a responsive be-
havior team in our Home. One of its roles is to provide
education for staff on how to care for somebody who
is experiencing these behaviors.”
Nowlan also talks about the general level of care
offered to all Providence Manor residents by its
420-member staff: “Our philosophy of care is very cen-
tered on the person; enabling that person to be the
best they can be within the limitations they have in life.
We call that the ‘restorative care model.’ So, we don’t
‘do’ for people - we assist people to do for themselves.
This is their home and they have the right to make de-
cisions that affect their lives. We work very closely with
residents and families to understand how they want
to live their life while they’re here.” Providence Care’s
partnership with Queen’s University and St. Lawrence
College means Providence Manor is also a learning
site for new healthcare providers, including doctors.
Medical residents complete placements at Providence
Manor, gaining experience caring for older adults.
While continuing its ongoing Mission of serving the
needs of its 243 residents, Providence Manor is also
planning a move from the building that has been its
home for a century and a half. “The Sisters of Provi-
dence have just recently announced an opportunity
for Providence Manor to re-locate to another property.
Together, we’re exploring ways for long-term care to
be better integrated into a community setting, where
there are other housing and health-related services.
