At the core of the credit union’s mission is a deep commitment to people. Stating, “With pride and excellence, Sudbury Credit Union is dedicated to identifying and fulfilling the financial needs of our community,” this mission is anchored in its open bond structure, allowing membership from anyone who lives or works in Greater Sudbury and beyond. A PEOPLE-FIRST APPROACH While financial services is a highly regulated industry, Sudbury Credit Union’s philosophy is simple - people helping people.This core belief drives every interaction, from frontline services to back-office operations. As CEO Mimi Regimbal explains, “Even though much of what we do is complex, with staff from multiple departments involved, it really all comes back to people helping people. That’s the focus of all that we do.” Regimbal emphasizes that this philosophy extends to the internal culture at Sudbury Credit Union, creating a supportive and collaborative work environment. “We’ve always been focused on employees because they’re the face and the lifeblood of the organization,” she stresses.“We need to ensure they are taken care of, and that they know the fulfilling work they are doing is helping people.” With 72 employees, this supportive work environment hasn’t gone unnoticed. Sudbury Credit Union was recently recognized with a Business Excellence Award for being ‘The Best Place To Work’ in the region. Regimbal attributes this to the institution’s longstanding focus on employee well-being. “Thanks to our Board of Directors, we are guided by our vision of being committed to the well-being of our employees, our members, and our community,” she adds.“That does lead to happy, engaged employees, which ultimately is seen by our membership and our community.” LOCAL OUTREACH Sudbury Credit Union’s impact extends beyond financial services, and the institution is deeply committed to initiatives that support the community. Moore points out that the credit union adheres to cooperative principles, including the idea of cooperatives helping other cooperatives. “We 3 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 10 SUDBURY CREDIT UNION
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