Kunes Auto Group

6 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 KUNES AUTO GROUP specialty items. The company wants to provide the best customer service possible, while also making the best business decision. As such, it’s always a balancing act. As a family-owned business, Kunes Auto Group takes community involvement extremely seriously but covering such a wide territory can make this challenging. Kunes notes, “We are a Christian organization and from the very beginning of his business, my father has always followed a tithing model, where the first 10% of all profits go to charitable organizations. In addition, we have our own foundation – the Kunes Family Foundation.” An example of the kind of community engagement prioritized by Kunes Auto Group is its “Trade In Hunger” event, launched earlier this year. Across four states, the company packaged over 570 meal kits at each of its dealership to benefit local pantries and six regional food banks that are nearby its network of locations. Collectively, the company has donated $400,000 worth of food. “We’re not just present in local communities, however. We’re global too.” Kunes adds. “My father has helped build four orphanages in India. The company has outreach programs in Romania, Ukraine, and South America too. We always try to focus on helping people in need – wherever they are.” This focus on helping people extends to Kunes Auto Group’s customers, who are always granted a first-rate service. “Our service departments are growing fast, “Kunes reports. “We are currently in the process of adding another 15 bays to our headquarters in Delavan. The difficulty comes in finding technicians to work there. It becomes a bidding war to secure these individuals, which is not necessarily what we want. We want our technicians to receive a fair wage, of course, but we also have to think about the consumer.” The company has started sourcing its technicians in different ways to help manage the