FinPay

5 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 specialists. “We find that a one-to-one discussion with our patient engagement specialists offers the best approach for educating patients and explaining their financial responsibilities,” Kowalski notes. “We do, however, also offer communication through an online portal, SMS, and email to ensure we offer a holistic suite of solutions. Still, we believe that a concierge approach where a patient can speak to someone directly provides the most calming experience.” Headquartered in King of Prussia, Pennsylvania, just outside Philadelphia, FinPay has a dedicated team across the U.S. The company currently boasts around 80 employees, with plans to grow that number to 100 by the end of 2022. This continued growth is a testament to FinPay’s robust knowledge and decades of experience, which come together to provide a service that always puts the patient first. Despite the company’s success, it has not been immune to challenges. In fact, its work within the healthcare sector saw it at the forefront of Excel with Innovation Technology frameworks and solutions to accelerate your product engineering, digital transformation, and business agility. info@excellarate.com www.excellarate.com