J. Solotken & Company, Inc.

even in today’s litigious society, we do not require any type of contractual relationship; we don’t enter into contracts with our suppliers where they are obligated to sell us material, say for the next two, or three, or five years. At any time, the relationship that we have with our suppliers can be broken off with one phone call. But despite that, we retain the suppliers that we have, and they continue to do business with us because of the trust between us and because we do try and add value to their business.” the market plummeted (and that just happened, recently, on a purchase of aluminum we made), we honor that commitment. Sometimes it’s difficult, but, in the long run, it pays off. So, I say, all the time, ‘Be very judicious in how you treat people because if you treat them right, it will benefit you; if you treat them wrong, you’ll regret it.’” Nachlis: “Doing business with us is doing business with a partner. We try to form partnerships; it’s got to be a win/win situation. It’s not just doing business with a company; everybody has contact with us on a first-name basis; they know who they’re dealing with. We don’t have a voice mail system; we don’t have an automated attendant. When you do business with J. Solotken, you’re doing business, almost like, with a member of your family, where you can trust that we are going to treat you the way you should be treated. We have the best interests in mind for our suppliers. If we can add value for our suppliers, it will benefit them, which, in turn, will benefit us. “Out of the hundreds of suppliers that we have, PREFERRED VENDORS n Taft www.taftlaw.com n Teipen, Selanders, Poynter & Ayres, P.C. www.teipencpa.com Teipen, Selanders, Poynter & Ayres, PC, a full service CPA firm, was founded in 1976 by Bob Teipen. Its partners have over 130 years of multi-industry public accounting and private company experience. The firm, through its bookkeeping subsidiary, also provides access to Quick Books™ premier edition on the web through the firm’s VPN. teipencpa.com 317.598.6700 7340 E. 82nd St. Ste A Indianapolis, IN 46256 Teipen Ayres Poynter Thomas Sapurstein