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Business View Magazine
towels and washcloths, dust control and cleaning sys-
tems, and patient repositioners.
Angelica’s disinfecting laundering process, called Angel-
Clean, is the cleanest non-sterilized linen wash process
in the industry – 100,000 times cleaner than the current
industry standard. Angelica has a strict laundering sys-
tem that is automated to ensure that established param-
eters for formulas, temperature, and time settings are
followed, and that textiles can be easily tested during the
process. Moreover, the company has set procedures for
picking up, transferring, sorting, washing, drying, press-
ing, packing, and delivering laundry to help prevent the
spread of infectious diseases and pathogens harbored
in soiled linen. Angelica also provides customer-centric
services to its healthcare clients. Its Linen Distribution
Program improves order accuracy, completeness, and
timeliness of delivery; its Exchange Cart Program sim-
plifies the distribution process in high consumption ar-
eas; its AngelGuard Program helps protect patients and
staff from the risk of infection; and its innovative Linen
Management Program, called AngelTrak, which involves
state-of-the-art radio frequency identification (RFID) tech-
nology, allows its customers to better manage their linen
programs and reduce costs. With AngelTrak, every bar-
code/RFID Chip identifies a specific item from a facility
that can be tracked from the facility to the laundry and
back.
Angelica also believes that responsible environmental
management is important to its growth and long- term
success. As part of its “Improving the Fabric of Health-
care” vision, the company has invested in practices and
technologies that enable it to reduce its carbon footprint.
Its wash chemicals are phosphate, NTA (Nitrilotriacetic
acid), and NPE (Nonylphenol Ethoxylate)- free; it encour-
ages the use of reusable and recyclable products, such
as plastics, oils, and solvents; it has reduced water waste
and usage; it has reduced natural gas usage by optimiz-
ing its wash sequencing and temperature without im-
pacting textile cleanliness; and it has reduced its truck
fleet and invested in hybrid delivery vehicles. The com-
pany helps its customers reduce their carbon footprints
by offering paperless invoicing and electronic ordering.
