Annapolis Cars
7 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 11 job market remains tight. “It seems like many young people don’t want to get into the auto dealer business, which is a shame,” Ferrogine says. “But they can make a great career and earn a lot of money in it, so we’re hoping to attract the best and brightest.” Annapolis Cars has openings in virtually all departments from accounting to sales to service. The supply chain still is nowhere near pre- pandemic levels and may not get there anytime soon. While Annapolis Cars can often find or order the vehicle that customers want, even if it is not on their lot, finding other accessories can be difficult. Ferrogine mentioned a Subaru trailer hitch as an example of an accessory that has been backordered for months at a time. The key, he said, is to keep customers updated on the status of their orders. “We need to stay in constant communication with our customers, so they don’t feel like they need to call us to get an answer. We want to be proactively giving the updates.”
Made with FlippingBook
RkJQdWJsaXNoZXIy MTI5MjAx