Scot-Build Developments

lasting client relationships along the way. It is these relationships that are at the heart of Scot-Build’s operational philosophy. So much so that Young explains that many of its clients that they have worked with in the past are still close friends today. “In a way, you are married to your client for one to two years; it is a marriage really,” Young describes. “ Depending on the size of the project, you are talking to them nearly every day, you are in constant communication by emails on every aspect from the material-choice process to just about everything else,” he adds. “All of our clients to date are friends of ours now.We have end-of-the-job parties on a Friday afternoon and everyone brings their beer and food and we invite all the contractors.” When asked to describe the range of Scot-Build Development’s client base, Young answers that 4 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 03