Construction Management Association of America (CMAA)

encourage members to communicate with each other. “We’ve been offering webinars online for quite some time. Our Professional Construction Management course (PCM), up until last year, was offered face to face. It’s offered two ways now: The in-person environment is three full days, and the virtual environment is five half days. There is also a self-paced, three-week online option. “We also have MCX (Member Communication Experience). Three years ago, I challenged our communications team to give up ink and paper and they came back with MCX. The distinction between it and our monthly “Punch List” newsletter is that with the Punch List everybody got the same thing in the same order. But with MCX you get three articles – the first two are unique to the individual member, based on your profile. And article number three – goes to for the contracts to manage specific projects or programs, means that everybody is using the same words to mean the same thing. The credential not only tells you about the person’s qualifications to the profession, it also gives you a common vocabulary. “People go to school and come into the profession knowing estimating, scheduling, safety, and quality but then they also become responsible for business development, talent management, financing, and contract administration. We provide education in those areas too.” BVM: How do you communicate with the membership? Rutledge: “Like a lot of associations, we have publications, we have a communications vehicle, we have an app, we’re on social media… we’re always looking for ways to communicate and to