which is good by me. The people who live in a house for 50 years anymore are very rare. As a result, the local scene has become very strong for moving companies.” Commercial moves go up and down with the nature of the businesses. Some are growing and expanding operations, while others go in the opposite direction, shrinking in size. But it all requires moving. Campbell Bros. Library division seems to grow at a steady pace, as new libraries are needed. Just the re-carpeting of a library is a big job, on its own. On the relocation side, Campbell says that the buy- ing and selling of houses has become the major source of business for them. “It’s a service that no other mover offers. So, we’re in a spot that can handle everything for the corporate account; from look- ing after house sales, lawyers, and everything else involved, including the moving. Right from A to Z, they need to call just one person.We are the only ones in the market that can do that. “We manage the whole process. For instance, a cor- poration says, ‘We want John Doe to move from Toronto to CAMPBELL BROS. MOVERS LIMITED Vancouver.’ (Of course, they have policies lim- iting the amount that can be spent). They offer guaranteed home sales to their employees, so they can get on with life.We arrange for house appraisals to set the price, and we arrange for the realtor who’s going to market the house. If the house isn’t sold by the time the individual is moving, we take over the house and hold it for the corporation and manage it until it’s sold. “At the other end, we help the individual find a new home that’s good value for when they get transferred again, and a realtor to help them buy it. And we look after the lawyers. There’s a list of 30 to 40 different things our relocation division looks after in terms of set- ting up all the details for the corporation. And we arrange for the move, and storage for goods if necessary. This is how we separate ourselves from competitors.We’re the only company in Canada, and I do believe in North America, that offers the full slate of services.” It makes sense that other companies would try to copy such a progressive, value-added business model, but Campbell isn’t worried. “We have a lot of competitors in the relocation market –none of which are in the moving busi- ness.We have a lot of companies in the moving business –none of which are in the relocation business. And I don’t see a crossover happening. Quite frankly, I don’t think most of the movers This is how we separate ourselves from competitors. We’re the only company in Canada, and I do believe in North America, that offers the full slate of services. DONALD CAMPBELL CURRENT PRESIDENT OF CAMPBELL BROS.