devices and selecting a plan on a self-service signup page.“That’s something none of our competitors offer; it’s a phenomenal service.” Lastly, Zentro’s proprietary Zentro IQ app gives customers control over their Wi-Fi settings, connected devices, and even allows for in-unit speed tests. THE CORE VALUES CARRYING ZENTRO TOWARD THE FUTURE Zentro’s operational excellence is rooted in five core corporate values: customer first, teamwork, continuous improvement, honesty, and integrity. The “customer first” philosophy means always striving to solve problems faster and more proactively for the customer, so that services are so seamless that customers rarely need to contact support. Dobbin aptly encapsulates the philosophy, saying, “The best call is no call at all.” NATE IS THE INDUSTRY’S LEADING VOICE! From safety standards and resources to advocacy and events like NATE UNITE, NATE supports the people who keep the world connected. natehome.com 15 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 07 ZENTRO INTERNET
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