personally, is really to be an empathetic listener,” she explains. This approach builds trust with residents, particularly when addressing concerns.“It helps me professionally when I’m engaging with residents,” she adds. “I think we have a nice tight-knit community, despite having a population of over 40,000, we have the regular residents that come in and you can build these strong foundational relationships with them.” Rombalski anchors operations in accessibility. “The most rewarding thing is always people,” he states, highlighting direct service to businesses and residents. His team’s 24/7 responsiveness on infrastructure issues and streamlined processes reflect this commitment. “You don’t have to sit here and jump through hoops and go over hurdles and stuff to contact members of our staff,” he says. “You can give us a quick phone call, you’re not going to get answered by a robot... We’re going to get you sorted within a day.” Together, this leadership trio blends business savvy, empathy, and efficiency to guide Saginaw Township’s next chapter. A FOUNDATION FOR FUTURE GROWTH Saginaw Township stands out as a Michigan community proactively addressing modern 8 CIVIL AND MUNICIPAL VOLUME 06, ISSUE 07
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