on their towers across the United States holding up the antennas that provide a signal to your cell phone,” Novis explains, emphasizing how Kenwood’s operation literally forms the physical backbone of mobile communication. Of course, that sturdy backbone is itself supported by even sturdier standards of product quality control. “We’re ISO 9001:2015 certified, and we go through a rigorous audit every single year,” Novis says. These annual audits scrutinize the company’s operations and documentation, ensuring complete traceability of products from inception to field installation and adherence to international quality standards. STRATEGIC DESIGN, MANUFACTURING, AND QUALITY CONTROL The design process for these products is intrinsically linked to the diverse and often extreme climatic conditions they must endure. “The products we put on the tower must adhere to the location they’re being installed in,” Novis clarifies. The unspoken pledge within the company’s manufacturing process is to build specifications into every product that allow it to perform flawlessly in its designated location, meeting the exact requirements of each carrier. Whether it’s the hurricane-force winds of Florida, the heavy snow and ice of northern regions, Kenwood Telecom engineers its products to withstand any environmental stressors. Regarding the actual manufacturing process, Kenwood Telecom operates as a contract manufacturer, meaning it doesn’t have any owned equipment in its facilities. This was a choice made early in its history to accommodate the explosive growth and future demands of cellular technology. “We realized that future projects could get extremely 5 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 07 KENWOOD TELECOM
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